Need to Know

Phone 24hr
In case of an afterhours emergency, please contact
*Please note that charges will apply.
Travelling with children
SA Immigration Regulations for travelling internationally:

From 01 June 2015, all children under the age of 18 require the following when travelling internationally:

  • Valid Passport, valid for at least 6 months after their return.
  • Any required visas for the destinations they are travelling to or through.
  • Unabridged Birth certificate (this may be called a Birth Certificate or other name if from a different country but it must contain full details of BOTH parents of the child).

If travelling with one parent, consent from the other parent is required in the form of a Parental Consent Affidavit as well as a certified copy of that parent's ID.
If travelling without either parent, consent from both parents is required in the form of a Parental Consent Affidavit, as well as a certified copy of both parent's ID's.

Please click here to access the Home Affairs Parental Consent Affidavit for parents not travelling with their children.

Please note
  • If the Parents surname on the Unabridged Birth Certificate is different to that of the surname on the passport eg Maiden name vs Married name, please travel with a certified copy of your Marriage Certificate as well.
  • Documents must be original or certified as a true copy of the original by a commissioner of oaths or the equivalent commissioning authority in your country of Nationality and certified copies must not be older than 3 months before your last travel date.

For all applicable details on these regulations please refer to the Department of Home Affairs official communication by downloading the Home Affairs Immigration Procedures Detailed.pdf document.

Hotel security deposit

Most hotels globally require a security deposit at time of check in. This is a deposit for incidentals incurred by guests and is usually taken as a pre-authorisation off your credit card. If no incidental charges are incurred, the hotel will release the pre-authorised amount. If you require further information, please ask your travel consultant or the hotel directly.

Local city tax

Some countries may charge a City tax which is only payable, in cash, on arrival or departure at your hotel and is therefore not payable prior to departure. Amounts vary from one city to another so please make enquiries on arrival at your destination.

Drivers licence | Car hire

If you are hiring a car/motorbike or any type of transportation vehicle in another country or locally, you will need a valid driver's licence for that category of vehicle.

  • We recommend that you always travel overseas with an International Driver's License obtainable from your local Automobile Association (AA).
  • Minimum age for car hire is 21 years old, sometimes older, depending on the country you will be driving in.
  • The driver of the vehicle must hold a valid credit card in their name to produce on collection of the vehicle as you will be asked to pay a deposit on the vehicle over and above the car hire charge.
  • Please specify at the time of booking if you require a baby/child seat for the rental vehicle which we can request at an additional charge. This may be compulsory in some countries and you will need to pre-book it if not taking your own.
Forex

GoTrips has excellent rates with Travelex and upon booking, we are able to refer your details to them for all your foreign exchange needs. In accordance with the South African Exchange Control Regulations, you confirm that you are aware that the single discretionary allowance limit is R 1,000,000.00 for adults and a travel allowance limit of R 200,000.00 for children under the age of 18 (eighteen) years old, per calendar year, and that the booking you make with us will not exceed your single discretionary allowance.