Quote/Booking Terms & Conditions

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It is strongly advised to book as early as possible as all prices quoted are subject to availability and currency exchange rates at the time of booking.

*Please note all services are rendered in association with Tourvest.
GoTrips Terms & Conditions International

THANK YOU for placing your business with GoTrips. The following TERMS AND CONDITIONS are very important and must be read prior to confirming your itinerary to ensure that we have met our undertaking to you.

Please READ the terms and conditions thoroughly, initial each page and sign on the last page of your confirmation itinerary where and if required. Alternatively your consultant may send your itinerary and confirmation to you on email for you to accept these Terms and Conditions electronically.

Important notes

Samsung Galaxy Note 7 Phones are banned from all airlines.

Conditions of business

GoTrips acts at all times as an agent, sub agent or broker for various principals and other 3rd party suppliers inter alia; tour operators, airlines, cruise companies, car hire and touring firms, hotels and other providers of tours, transport, sea or land arrangements and other travel-related services such as visas. We act on behalf of these principles and 3rd party suppliers and are not responsible for acts of error or omission made by them or their agents.

Domestic travel within South Africa
  • Domestic Travellers are required to have proof of their identity such as a South African ID Book, Drivers license or passport.
  • Infants and Children under the age of 18 and must travel with their birth certificate or ID book (if 16yrs or older)
Confirmation of your booking

The GoTrips Itinerary is your written confirmation of your booking. Please make sure you read and understand the itinerary and ask a consultant to explain it to you if you are unsure of anything.

Service charges

GoTrips reserves the right to implement Service Charges and these are included in the prices quoted to you prior to booking or at the time of making any changes.

Service Charges may include but are not limited to: booking, ticketing, documentation, amendments, cancellation, communications, consultation and administration fees.

Check that names are as per passports

Are the names on your Travel Itinerary spelt exactly the same as those on your passports? Once your tickets are issued, name changes are not allowed so please check this prior to paying for your booking.

Payment of your booking

Full payment is required at least 6 weeks prior to departure OR at the time of booking which ever is earliest and depending on the requirements of the 3rd party suppliers used for your booking. MSC Cruises requires full payment at least 75 days prior to departure. Please reconfirm your outstanding balance before you make payment as prices may have fluctuated with the rate of exchange.

Booking Terms & Conditions

GoTrips booking terms and conditions are displayed in full further below and will be provided to you in full when your reservation is made. GoTrips acts at all times as an agent, subagent or broker for various principals and other parties, inter alia; tour operators, airlines, shipping companies, car hire and touring firms, hotels and other providers of tours, transport, sea or land arrangements and other travel-related services. We act on behalf of these principals and are not responsible for acts of error or omission made by them or their agents.

Note that we act as agents only, and when booking through us, you enter into two agreements.

When you accept these booking terms, you also accept and agree to be bound by the third party service provider agreement.

When you make a booking with us, you acknowledge and agree that we act only as agent for the third party service provider, which is solely responsible to provide you with the travel or service which you have booked.